Retour policy HEMPES
Returns Process - summary
If you are not 100% satisfied with your HEMPES products we offer you a 30 day return service, free of charge. However all items must be returned to us in mint saleable condition. They must be returned unused and in their original, undamaged packaging.
Please contact our customer service before you return your products. They will be glad to further assist you: +31850651025 | email@example.com
We will reimburse the amount you paid for your purchase with us as soon as possible, within a maximum of 30 days after an assessment of the goods returned. The customer is responsible for shipping costs. Returns received outside the above time frame are not to be accepted.
Please send your returns to:
HEMPES - Returns
Postbus 3, 1400 AA BUSSUM, The Netherlands
When and if returning your products, please consider the following terms and conditions:
We offer a 30 day return service.
When we receive your package in good order, we will refund you within 30 days.
Shaving products and Cosmetic products (blades, shave gel, after shave cream, lotion, moisturizer, etcetera.) may only be returned unopened and in their original packaging for hygienic reasons. Unfortunately, we will not take back any opened containers, jars, tubes or bottles.
The customer is responsible for shipping costs. Returns received outside the above time frame are not to be accepted.
In the event that the wrong product has been sent to you, we will refund the amount you paid for your purchase with us and any costs incurred on your behalf for the return of the wrong item shall also be